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Acceptable Use

Residential Acceptable Use Policy and Customer Agreement

Commercial Acceptable Use Policy and Customer Agreement

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Service Notifications

June 15, 2026

There are no service interruptions at this time.

If you are experiencing an issue with your HBC service, please call (877) 457-9669 to speak with our Wizards Technical Support.

Please note: HBC routinely performs network maintenance to ensure our customers are receiving the best possible broadband experience. This work may cause brief service interruptions Monday through Friday between the hours of 12:00 a.m. and 5:30 a.m.

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