Support
Toll Fraud Policy
Toll Fraud Policy
Luminet Whole-Home DVR
LuminetSM Whole-Home DVR FAQs and Instructions
Email Through Web Browser
Access, manage, and view your emails, contacts, calendar, and more with an HBC webmail account
HBC EdgeWaveâ„¢ Spam Filter
Protect your personal information from phishing attempts and your computers and network from harmful viruses with HBC’s EdgeWave™ spam filter.
Virtual Phone
With HBC’s Virtual Phone service, you get a local phone number with a listing in the phone book and advanced voicemail functionality, without the cost of a traditional phone line.
Luminet Parental Controls Instructions
Instructions for LuminetSM Parental Controls
Standard Parental Controls
Instructions for Parental Controls
iPhone Settings for HBC Email
How to set up your iPhone® for HBC Email
TV2-Go Instructions
Instructions for TV2-Go
Voicemail & VM2-GO
Never miss another important call.
Call Completion FAQ
Call Completion FAQ
Internet FAQs
General FAQs Regarding your HBC Internet Service
Persons With Disabilities
Telecommunication relay services accessibility and usability
Evolution HD-uDTA Remote
Instructions for setting up the Evolution HD-uDTA Remote
General Information and Billing Handbook
View, download, and print this handbook.
Thunderbird Email Settings
Learn how to set up your HBC email in Thunderbird. Follow step-by-step instructions for server settings, manual configuration, and secure IMAP setup.
Outlook Email Settings
Outlook Email Settings
Mac Email Settings
Mac Email Settings
ARRIS MP2000 Universal Remote
Instructions for setting up the ARRIS MP2000 Universal Remote
Residential Wire Maintenance Plan
Information on the Residential Wire Maintenance Plan
General Installation & Drop FAQ
General questions about drops
GigaHome Gateway Settings
Changing Your Network's Name (SSID) and Password
TV Handbook
View and download the HBC TV handbook
Phone Handbook
View and download Phone handbook
Internet Handbook
View and download HBC Internet handbook
Call Management Portal Support Videos
Support videos on Call Management Portal (CommPortal)
Minnesota Relay
Minnesota Relay Information
GigaHome Blast u6 Setup
Setting up your GigaHome Blast u6 Router
GigaHome Blast u4 Setup
Setting up your GigaHome Blast u4 Router
Mesh Setup for GigaHome Blast u6
Setting up your Mesh unit—Compatible with GigaHome Blast u6 Router
Mesh Setup for GigaHome Blast u4
Setting up your Mesh unit—Compatible with GigaHome Blast u4 Router
- Billing Support
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- Policies & Procedures
- Broadband Internet Service Disclosure
- Cable Subscriber Privacy Notice
- Caller ID Spoofing
- Commercial Acceptable Use Policy and Customer Agreement
- CPNI Opt Out Information
- CPNI Privacy Information
- DMCA (Digital Millennium Copyright Act) Counter Claim
- DMCA (Digital Millennium Copyright Act) Policy
- E911 Battery Backup Policy
- E911 Service
- FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
- Flight Mobile Acceptable Use Policy
- Flight Mobile Network Management Practices
- Flight Mobile Subscriber Agreement
- Identity Theft Notice
- Internet Acceptable Use Policy
- MN Relay Annual Customer Notice
- National Do Not Call Registry
- Network Management Policy
- Rented Equipment Acknowledgment
- Residential Acceptable Use Policy and Customer Agreement
- Telephone Assistance Plan & Federal Lifeline Program
- Toll Fraud Policy
- Public Information
- Policies & Procedures
- TV Support
- Channel Lineups
- Altura Channel Lineup
- Cannon Falls Channel Lineup
- Castle Rock, Empire, Miesville, New Trier, and Nininger Township Channel Lineup
- Chatfield Channel Lineup
- Dover Channel Lineup
- Eyota Channel Lineup
- Farmington Channel Lineup
- Kellogg Channel Lineup
- Lake City Channel Lineup
- Lewiston Channel Lineup
- Plainview & Elgin Channel Lineup
- Red Wing, Wacouta, & Prairie Island Indian Community Channel Lineup
- Rollingstone & Minneiska Channel Lineup
- Rural Winona County Channel Lineup
- St. Charles Standard Channel Lineup
- St. Charles & Winona Channel Lineup
- Stockton Channel Lineup
- Utica Channel Lineup
- Wabasha Channel Lineup
- Winona Standard Channel Lineup
- Bulk Channel Lineup
- DVR and Whole-Home DVR
- HBC+ Video App
- Parental Controls
- Remotes
- Set-Top Box Instructions
- Streaming
- TV2-Go
- Channel Lineups
